From expert to Head of Finance – without burnout
Head of Finance, SME Bern region (team of 14)
Challenge
Newly promoted, led reflexively through control. After 6 months: 60-hour weeks, two resignations in the team, perceived as 'distant' in 360° feedback.
Method
SDT + SBT over 5 months. Gallup CliftonStrengths® 34 (top-5: Analytical, Achiever, Responsibility, Deliberative, Learner) and profilingvalues surfaced the gap between values (autonomy, trust) and actual leadership behaviour. Weekly transfer tasks in real leadership situations.
Measurable result
After 5 months: work hours down from ~58 to ~46 h/week. Team eNPS from −20 to +45 (internal pulse). Zero unplanned departures in the following 12 months. Promoted to extended executive board after 9 months.
- Work hours −12 h/week
- Team eNPS +65 points
- 0 unplanned resignations in 12 months
- Promotion to extended exec board
